WhatsApp Official Cloud API Chat & Marketing module for Perfex CRM

Official Cloud API WhatsApp Module for Perfex CRM

Our module is designed to enhance the communication experience between staff members and clients within the Perfex CRM platform.

It offers a direct, real-time chat client through the Perfex dashboard, allowing staff to engage with clients in a more personalized and efficient manner and set up Marketing Actions (Auto replies, Bots, Campaigns, etc).

New WhatsApp messages received are automatically added to Leads section of Perfex CRM, allowing you to convert them to Clients aswell.

Our module leverages the official Cloud API of WhatsApp, enabling staff to send messages, images, attachments, videos, and voice messages to clients and creating Marketing Automations using their data and Perfex CRM’s data.

Features

• NEW: Start a Conversation
• NEW: Flow Builder
• NEW: Review Bot
• NEW: Unread Messages
• NEW: ChatGPT (OpenAI) Integration, used to automatically reply at existing chats
• NEW: Message Assistants and Autoreplies
• NEW: Marketing Templates And Template Manager
• NEW: Campaigns
• NEW: Logging History
• Real-time chat client through Perfex CRM’s admin area
• Send messages, images, attachments, videos, and voice messages to clients
• WhatsApp integration using the official Cloud API
• Status updates for messages
• Ability to send documents and files
• Multi-WA number support under the same Business Account ID
• New WhatsApp messages received are automatically added as Leads
• Supports multiple languages, including English, German, Dutch, French, Italian, Ukrainian, Spanish, Turkish, Portuguese, Arabic and Brazilian

Our module offers a unique and powerful way to enhance the communication experience within Perfex CRM, providing a more personalized and efficient way to engage with clients.

It seamlessly integrates with Perfex CRM, empowering your staff members to communicate directly with clients in real-time, all within the familiar Perfex dashboard environment.

Key Benefits

• Enhances client engagement and satisfaction
• Improves staff productivity and efficiency
• Provides a more personalized and responsive communication experience
• Supports multiple languages and file formats
• Integrates with Perfex CRM’s SMS notification system
• Allows marketing actions like Autoresponders, Templates, Bots etc

Notes

• Our module uses business WhatsApp number for unique use
• Facebook allows replies through Cloud API within 24 hours of the received status timestamp
• Limited to 50 free messages per day without Business verification of the Facebook App (this limitation doest exist if you verify your Business) and to generic WhatsApp Cloud API Usage Policy